Your AI employee that turns enquiries into customers — 24/7
lucyall.tech answers every enquiry in seconds, qualifies the lead, drafts the follow-up, updates your CRM and hands the important conversations to a human. You stay in control of what gets sent.
- Live in 14 days
- Works with your existing tools
- Human approval by default
38s
Avg. first reply
41
Handled by AI
12
Jobs booked
Live enquiries
Demo dataSophie Bennett
1mBoiler making a knocking noise — can someone come Thursday?
Qualified · High intentWebsite formRaj Patel
6mNeed a quote for a full bathroom refit in Islington.
Qualified · QuoteMissed call → SMSHannah Cole
12mComplaint about last visit — asking for the manager.
Escalated to humanEmail
Awaiting your approval
Draft reply to Sophie Bennett
“Hi Sophie — sorry about the knocking. We have a Gas Safe engineer free Thursday between 9–11am. Shall I hold that slot for you?”
Pipeline today
Replies in under a minute
Every channel, day or night
Human approval
Nothing sensitive sends unseen
Your tools, connected
CRM, email, SMS, calendar
UK-focused
British English, UK data handling
Most enquiries aren't lost to competitors. They're lost to silence.
Service businesses don't have a marketing problem — they have a response problem. The first business to reply usually wins the job.
Enquiries arrive while you're on the job
Calls go to voicemail, web forms sit unread until the evening, and the customer has already messaged three competitors.
Follow-ups depend on someone remembering
Quotes go out and then go quiet. Chasing them is the first thing to slip in a busy week — and it's where most lost revenue hides.
Admin eats the evening
Copying details into the CRM, writing the same replies again, setting reminders. Hours of work that never touches a customer.
Meet your AI employee
Not a chatbot bolted onto your website. A member of the team with a job description, working hours of 24/7, and a manager — you.
Unified inbox
Web forms, email, SMS, WhatsApp and social messages land in one thread per customer — no more scattered conversations.
Lead qualification
lucyall.tech asks your qualifying questions, captures job details and scores intent so your team sees the best opportunities first.
Follow-ups that actually happen
Drafted in your tone of voice and sent on your schedule. Approve with one tap, or let routine replies send automatically.
CRM records, written for you
Contacts, deals, notes and next steps are created and kept up to date — no evening data entry.
Tasks and bookings
Offers real availability from your calendar, books the slot and creates the tasks your team needs to deliver.
Human handoff
Complaints, unusual requests and high-value jobs are escalated to a named person, with the full context attached.
Three steps from first call to a working AI employee
Connect your business
We plug lucyall.tech into your website forms, inbox, phone number, calendar and CRM. Nothing needs replacing.
- Guided onboarding call
- No developer required
- Typically live in 14 days
Train and configure lucyall.tech
We load your services, pricing rules, coverage area and tone of voice, then set the guardrails for what it may say and send.
- Your qualifying questions
- Approval rules by value
- Escalation routing
lucyall.tech works 24/7
Every enquiry gets an instant, on-brand reply. Your team wakes up to qualified leads, drafted follow-ups and a clean CRM.
- Instant first response
- Automatic follow-ups
- Full activity log
From enquiry to booked job, without anyone chasing
Hover or tap a step to see what happens behind the scenes.
New enquiry
A missed call, web form or WhatsApp message arrives at 21:40. lucyall.tech replies within 60 seconds.
AI qualification
It asks your qualifying questions — job type, location, timescale, budget — and scores intent.
CRM record
Contact, deal and a summarised note are written to your CRM, with an owner task.
Follow-up
A follow-up sequence is drafted in your tone of voice and scheduled — approve or auto-send.
Human handoff
High-value or sensitive conversations are handed to a named person with full context attached.
Booked customer
The slot is confirmed in your calendar and the customer gets a reminder the day before.
Every action is logged and reversible. You can pause the AI, take over a conversation or change the rules at any moment.
Built for businesses where a fast reply wins the job
Trades & home services
Plumbers, electricians, roofers and installers who are on the tools when the phone rings.
- Missed-call text back
- Job type and postcode captured
- Survey slots offered
Agencies & professional services
Consultancies, accountants and marketing agencies handling considered, higher-value enquiries.
- Budget and scope qualification
- Discovery calls booked
- Proposal chasers
Clinics & practices
Dental, physio, aesthetics and veterinary practices with high enquiry volume and strict tone requirements.
- Treatment FAQs answered
- Careful clinical guardrails
- Rebooking reminders
Salons & appointment businesses
Studios, salons and any business where a full diary is the whole business model.
- Instant availability replies
- No-show reduction
- Waitlist follow-ups
The measurable difference an AI employee makes
We don't publish invented statistics. Instead, we agree the metrics that matter to your business up front — and track them in your dashboard from day one.
Tracked live in your lucyall.tech dashboard. Baseline measured during onboarding.
Respond in seconds, not hours
lucyall.tech answers the moment an enquiry lands — including evenings, weekends and while you're mid-job.
Stop losing quiet leads
Every enquiry is followed up on a schedule you define, until the customer replies or opts out.
Get admin hours back
CRM records, notes and tasks are written automatically from the conversation itself.
Keep human judgement where it matters
Your team spends its time on quotes, site visits and delivery — not triaging an inbox.
Simple, transparent pricing
One setup fee to build and train your AI employee, then a flat monthly fee to keep it working. No per-seat charges.
lucyall.tech Launch
Everything a small or medium service business needs to stop missing enquiries.
Prices exclude VAT.
- One fully configured AI employee
- Up to 5 channels (web, email, SMS, WhatsApp, social)
- Lead qualification with your questions
- Automated follow-up sequences
- CRM and calendar integration
- Human approval queue and escalation rules
- Dashboard with response and pipeline metrics
- Email support and monthly tuning session
Rolling monthly contract after setup — cancel with 30 days' notice.
Scale
For multi-site operations, franchises and businesses with several teams or brands.
Custom
- Multiple AI employees and locations
- Custom integrations and data flows
- Advanced routing and SLA rules
- Named account manager
- Security and compliance review
Questions, answered
Anything else you'd like to know? Ask us on the demo call — we'll answer straight.
See your own enquiries handled by an AI employee
In 20 minutes we'll take a handful of real enquiries from your business and show you exactly how lucyall.tech would reply, qualify and follow up — before you commit to anything.
- No obligation, no pushy sales script
- A clear view of what setup involves
- Honest answer if we're not the right fit